At least 48 hours' notice is required for cancellations or rescheduling. If you miss an appointment or cancel with less than 48 hours' notice, a cancellation fee of 50% will be incurred. If you cancel with less than 4 hours notice, a 100% session fee will be charged. Exceptions may be granted in the event of illness or extenuating circumstances.

Failure to provide sufficient notice and not attending a session within 10 minutes of the scheduled start time will be considered a cancellation/no-show and will be charged at the full session fee.