Therapy can often feel daunting and overwhelming. Psychotherapy and counselling, is a process in which a professional therapist assists individuals in exploring their thoughts, feelings, behaviours, and relationships. The term ‘counselling’ tends to refer to a short term, specific issue one wishes to work on, while “psychotherapy’ tends to refer to a longer term, more in-depth work. Both involve talk therapy with the aim to improve mental-wellbeing, address emotional challenges, and encourage personal growth.

Psychotherapy helps you navigate challenges like anxiety, depression, and relationship difficulties. It offers a safe space to explore your emotions and develop coping strategies for a healthier life.

A standard session is typically 50 minutes. As an initial session, Amy offers a 60 minute session to cover any administrative items, housekeeping and a little extra time to settle in. Longer sessions can be arranged for subsequent sessions. .

The number of therapy sessions needed varies by individual and the issues being addressed. Some clients may notice improvements after just a few sessions, while others may require longer-term therapy. This will be discussed and adjusted as therapy continues.

During the first session, Amy will likely ask about your personal history, current concerns, and goals for therapy. There will be a short discussion about the ‘housekeeping’ items. This initial session is an opportunity for you to get to know her, ask any questions, and decide if you feel comfortable working together.

Absolutely. Confidentiality is a key aspect of therapy. Amy will keep what you share private, except when she is legally required to disclose information (e.g. if there is a risk of harm to herself or others). You will be informed about these exceptions at the beginning of your first session, and they can be found on your consent form.

Yes, therapy can be beneficial for individuals or couples facing relationship difficulties. Amy can assist you and your partner(s) in improving communication, resolving conflicts, and understanding underlying issues. Relationship therapy isn’t just for crises, it is a helpful tool in long-term relationship maintenance.

Therapy is a personal journey that thrives on your commitment and your relationship with Amy. Many find it transformative, and by actively engaging and applying discussed strategies, you can maximize your growth and create meaningful change in your life.

If you’re struggling with emotions, behaviors, or situations that feel overwhelming, therapy can be a helpful way to gain insight and find relief. It may be time to consider therapy if you’re experiencing persistent sadness, anxiety, relationship struggles, or stress, or if you're going through a major life change and need support.

Yes! Amy offers teletherapy (online therapy) sessions to ensure that you can receive support from the comfort of your home or anywhere you feel comfortable. Online therapy can be just as effective as in-person sessions, depending on your needs.

You can schedule an appointment using the online booking system or feel free to reach via email or submit a message via the contact form.

You may be sent an email and/or SMS text message for confirmation and reminder purposes. If you would like to opt out of these communications, please raise this via email or in your session with Amy.

Your appointment time is reserved exclusively for you. If you need to cancel, reschedule, or change between an in-person and virtual appointment, please provide at least 48 hours’ notice.

Changes or rescheduling
Changes made with less than 48 hours’ notice, including switching between in-person and virtual appointments or rescheduling to another time, incur a $50 late-change fee.

Cancellations

• 48+ hours’ notice: No fee

• 24–48 hours’ notice: 50% of the session fee

• Less than 24 hours’ notice or no-show: 100% of the session fee

Unexpected or exceptional circumstances are considered on a case-by-case basis, and applicable fees may be waived or reduced at the Practice’s discretion.

Please contact Amy as soon as possible if you need to make a change. Appointment changes and cancellations are confirmed once you receive confirmation from the Practice.

Full details are available in the Appointment Changes, Rescheduling & Cancellation Policy provided as part of the Terms of Service.

Failure to provide sufficient notice and not attending a session within 10 minutes of the scheduled start time will be considered a cancellation/no-show and will be charged at the full session fee.

No. Unfortunately, counselling and psychotherapy services in Australia are not currently eligible for medicare rebates.

At this time, insurance is not accepted. Please contact if you have any questions.

Accepted payment types include:

• Credit card (Visa, Mastercard, AMEX)

• B Pay

Payment is due at the time of booking unless alternative arrangements with Amy have been made. A receipt can be provided for potential private insurance reimbursement or tax purposes.

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