Responses to inquiries

If you have an inquiry or concern, please use the contact form and Amy will endeavour to respond within 2-3 business days.

Response to personal emails will be at Amy’s discretion. However, you are always welcome to bring anything up in session time.

In the event of emergency

Amy does not provide crisis services, therefore, if there is an emergency please contact 000 or reach out to other support services:

• Medical professional (General Practitioner (GP) or 000)

• Lifeline - 13 11 14

• Beyond Blue - 1300 22 4636

• Suicide Call Back Service - 1300 659 467

• QLife (LGBTQ+ support) - 1800 184 527

• Alcohol + Drug Info Service - 1800 250 015

• Lifeline – 13 11 14

• 13YARN – 13 92 76

• 1800RESPECT – 1800 737 732

• Kids Helpline – 1800 55 1800

Social media

To maintain appropriate professional and ethical boundaries while protecting privacy, Amy will not accept any friend/follow requests, nor message requests from clients past or present. Any messages outside of contact email or website contact form will be deleted without reading. For more information on Lumen Psychotherapy’s social media policy, please refer to the policy here.